Privacy Policy

Norden Home respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nordenhome.com (the “Site”). If you do not agree with this Privacy Policy, you are not authorized to use this Site. 

INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

We automatically collect certain information and statistics regarding the usage of the Site through the use of cookies, log files, web beacons and other technologies. Although most browsers allow you to refuse cookies, they are necessary to access this Site and place orders.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We also use Google properties including, but not limited to, Google Analytics, Google Webmaster Tools, Google Adwords and Google Tag manager to better improve our customers and site visitor's experience. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

HOW WE USE YOUR INFORMATION
We use the information that you provide for, among other uses, fulfilling orders, responding to requests, customizing products, improving our Site and services, and communicating with you. If you subscribe to Norden Home or make any other purchase through the Site, we will ask you for your name, email address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. Norden Home will not sell, rent or share your personal information, including your email address.

We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site).

SHARING YOUR INFORMATION
In order to maintain and operate this Site and various features, certain trusted third-party vendors may be permitted to access your information. These third parties can include a Website host, credit card processing companies, data analyzers, and order fulfillment centers. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

HOW WE PROTECT YOUR INFORMATION
In order to help protect any information that we receive from you, we follow technical policies such as encrypting your credit card number and personal information using secure socket layer (SSL) technology to provide secure transmission of your information from your computer or mobile device to our servers. Additionally, only those employees of Norden Home and third-party vendors who need access to your personal information are allowed such access. Although we work to ensure your personal information is kept secure, please keep in mind that no computer system is one hundred percent secure.

BEHAVIOURAL ADVERTISING
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a ‘Do Not Track’ signal from your browser. 

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States. 

DATA RETENTION
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information. 

AMENDEMENTS TO POLICY
We reserve the right to change our Privacy Policy at any time and without forewarning. We will post any revised Privacy Policy on this page so that you will be able to determine how your information is gathered and used. Your continued use of this Site indicates your assent to the Privacy Policy as posted. 

CONTACT US
For more information or questions about our privacy practices, please contact us by e‑mail at support@nordenhome.com.